3000 Vodafone - Nokia 6110 Navigators Recalled

3000 Vodafone - Nokia 6110 Navigators Recalled
3000 Vodafone - Nokia 6110 Navigators Recalled. Vodafone has issued a recall notice on some 3,000 of the Nokia 6110 Navigator mobile phone due to faults with the mapping software. The problem only occurs only a customised version of the handset which is distributed by Vodafone where the navigation software freezes when the UK and Ireland map is loaded.

A Vodafone technician revealed: “We received lots of calls about this complaint. Customers are telling us once a map of the UK and Ireland loads a padlock appears on the screen and the handset freezes. We’re now in the process of replacing the handsets.”

Nokia has confirmed it is aware of the issue and has organised a Freepost service for customers affected by the fault.

A Nokia spokesperson said: “We are aware of an issue with a small number of handsets that have been shipped to customers and we are working with Vodafone to rectify the situation.

“We have also advised Nokia Care Centres and are currently putting in place a Freepost service whereby any affected customers can send the handset and memory card to the service hub and corrections can be made quickly and efficiently.”

Vodafone claims it has removed most of the faulty stock and is in the process of recalling the remainder from its stores.

A Vodafone spokesperson said: “We have already identified a large proportion of handsets in our warehouse and these will no longer be issued.

“A small number may be in-store but these will be removed from sale as quickly as possible. Any new stock issued from our warehouse to our retail stores will not be affected.”

Vodafone has said affected handsets are being removed from stock and the software issue will be addressed in new stock. More of a reason to buy unlocked. See what happens when operators much about inside a handset's software?

If you have a Vodafone branded Nokia 6110 Navigator (why?) and your device is experiancing problems when using the GPS application then please contact Vodafone who may be able to help.
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